Privacy Policy
Thank you for visiting the Berlin Ramen Festival website.
Protecting your personal data is important to us. This Privacy Policy explains what personal data we collect, how we process it, and the rights you have under the General Data Protection Regulation (GDPR).
By accessing or using our website, you agree to the practices described in this Privacy Policy.
1. Data Controller
The controller responsible for processing personal data within the meaning of the GDPR is:
Berlin Ramen Festival / Berlin Ramen Society
NomNom030 GbR
Email: hello@berlinramenfestival.com
2. Information We Collect
Depending on how you use our website or participate in our events, we may collect and process the following personal data.
Personal Information
This may include:
- First and last name
- Email address
- Phone number
- Postal address
- Company information
- Any additional information you voluntarily provide
We collect this information, for example, when you:
- purchase tickets
- contact us
- subscribe to our newsletter
- register as an exhibitor, workshop provider, artist, or contributor.
Payment Information
When purchasing tickets or products, payment information (such as your payment method and billing address) is processed by the respective payment service provider.
Usage Data
When visiting our website, certain technical information is collected automatically, including:
- IP address
- Browser type
- Operating system
- Date and time of access
- Pages visited
- Referring URL
We use cookies and similar technologies to collect this information.
Communication Data
If you contact us via email, contact form, or social media, we store the information you provide in order to process your request.
3. How We Use Your Information
We process your personal data for the following purposes:
- Organizing and managing our events
- Ticket sales and participant management
- Processing exhibitor and workshop applications
- Communicating with visitors, partners, exhibitors, and contributors
- Improving our website and services
- Sending newsletters (with your consent)
- Complying with legal obligations
4. Newsletter
If you subscribe to our newsletter, we process your personal data (primarily your email address and, where applicable, your name) to send you information about the Berlin Ramen Festival, upcoming events, and related news.
Newsletter subscriptions use a double opt-in process. After subscribing, you will receive a confirmation email requiring you to verify your subscription.
For the technical processing and delivery of our newsletter, we use the following service providers:
- Zapier Inc.
- Sinch Mailjet
Your data is first processed automatically through Zapier and then transferred to Mailjet for newsletter distribution.
The legal basis for this processing is Art. 6 (1) (a) GDPR.
You may withdraw your consent at any time with future effect by clicking the unsubscribe link included in every newsletter or by contacting us directly.
Data processing agreements pursuant to Art. 28 GDPR have been concluded with both service providers.
5. Registrations and Applications via Festiware
To manage registrations and applications from exhibitors, workshop providers, artists, and other contributors, we use the Festiware platform.
When you submit one of our registration or application forms, we process the personal data you provide, including for example:
- Name
- Contact details
- Company information
- Product or service information
- Workshop details
- Uploaded files and images
Your data is processed solely for the purpose of reviewing your application and organizing our events.
The legal basis for processing is Art. 6 (1) (b) GDPR (pre-contractual measures and contract performance) as well as Art. 6 (1) (f) GDPR (our legitimate interest in the efficient organization of our events).
Festiware processes your data exclusively on our behalf as a data processor in accordance with Art. 28 GDPR.
For more information, please visit:
6. Sharing of Personal Data
We do not sell, rent, or trade your personal information.
Your personal data will only be shared where necessary, including with:
- Payment service providers
- Technical service providers
- Hosting providers
- Delivery and logistics providers
- Newsletter service providers
- Festiware
- Public authorities where required by law
Where required, all service providers are contractually bound under Art. 28 GDPR.
7. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected or to comply with statutory retention periods.
Once these purposes no longer apply, your data will be deleted or anonymized.
8. Your Rights
Under the GDPR, you have the right to:
- Access your personal data
- Request correction of inaccurate data
- Request deletion of your personal data
- Request restriction of processing
- Receive your data in a portable format
- Object to processing
- Withdraw your consent at any time with future effect
You also have the right to lodge a complaint with the competent data protection supervisory authority.
9. Data Security
We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, loss, alteration, or disclosure.
However, please note that no method of transmitting data over the Internet can be guaranteed to be completely secure.
10. Links to Third-Party Websites
Our website may contain links to third-party websites.
We are not responsible for the content or privacy practices of these external websites.
Please review their respective privacy policies before providing any personal information.
11. Changes to this Privacy Policy
We reserve the right to update this Privacy Policy at any time to reflect legal, technical, or organizational changes.
The latest version will always be published on our website.
12. Contact
If you have any questions regarding this Privacy Policy or the processing of your personal data, please contact us at:
Thank you for placing your trust in the Berlin Ramen Festival.